Moe Elyacy

Moe Elyacy is an experienced IT professional with a diverse background in technical support and customer service. At ePlus Inc., Moe served as an IT Support Technician, where responsibilities included configuring workstations and providing user support during critical system upgrades. Previous roles include working as a Service Desk Primary Technician at Milestone Technologies, supporting Uber employees and troubleshooting a range of hardware and software issues, as well as various customer-facing positions in valet and restaurant services. Moe holds an Associate's degree in Computer Information Systems from Diablo Valley College and a Technical Training Certificate in IT Helpdesk/Desktop Support from Year Up, demonstrating a strong commitment to IT excellence and customer satisfaction.