Stephany León is currently a Senior GL Team Lead at Uber, where they manage the largest Greenlight site in Latin America. With over nine years of experience in customer operations, they have a proven record in coaching, performance management, and process optimization. Previously, at Qualfon, Stephany served as a Customer Service Supervisor, where they led teams to achieve performance goals and improved internal processes. Stephany is also a Six Sigma Green Belt and is pursuing a degree in Business Administration and Management at Universidad Nacional Autónoma de México.
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