Rizal Arishandi

Customer Relationship Management Analyst at VSM Software Pvt Ltd

Rizal Arishandi is an experienced professional in customer relationship management and project management, currently serving as a Customer Relationship Management Consultant at VSM Software Pvt Ltd since August 2021. Responsibilities include providing first-level support to end-users, implementing expansions, coordinating between clients and the VSM team in India, and delivering training and reports. Prior to this, Rizal held the position of Project Manager at PT. Indo Jalin Survey, overseeing end-to-end project management, and has extensive analytical experience at Novartis in various roles such as Incentive & Market Data Analyst and Marketing Data Analyst. Additionally, experience as a Data Processing Executive at Ipsos in Indonesia involved monitoring project progress and resource allocation. Rizal Arishandi earned a Bachelor's degree in Physics from IPB University, completed in 2010.

Location

West Java, Indonesia

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


VSM Software Pvt Ltd

We are a software product and services company based in Bangalore, India. Founded by experienced professionals, we focus on Pharma and Banking industries. Our founders are MBA s from IIM, Ahmedabad, and highly accomplished technocrats. Kea is a full service CRM solution for Pharma companies and Hospitals meeting APAC/Global needs. Kea is a comprehensive CRM solution that enables sales and marketing teams to achieve higher levels of commercial excellence. Processes covered are Master Data Management, Closed Loop Marketing (CLM)/e-detailing, Sales Force Administration, Events and Continuing Medical Education (CME), Travel and Expenses automation, Coaching, and Multichannel Engagement. Users across the sales and marketing functions benefit from Kea. It is simple to use and empowers users with required analytics. Users don't have to access multiple applications for their needs which can be summarized in two pain points that are addressed in Kea: The team and managers can analyze all "effort" KPI s in a "one-click" MIS dash board. They can also track "results" achieved. We serve customers across South Asia and APAC regions. Our clients include Astra Zeneca, Novo Nordisk, Otsuka, Danone, Emami group, Wellesta,Indonesia, DanOne India and Aus/NZ, Abacus in Uganda and more. Rated as one of the fastest emerging products, our vision for Kea is to be a leader among CRM solutions for the Asia, APAC and Emerging Markets. In Banking, our work revolves around the following: 1. Application Management Services 2. Compliance-especially FATCA and CRS 3. Robotic Process Automation (RPA) 4. Outsourced projects 5. Trade Finance We are a preferred partner with IBM, CTS, LnT Infotech and NSE IT. The compliance product on FATCA and CRS has been deployed in over 15 banks in India.


Headquarters

Bangalore, India

Employees

51-200

Links