Melissa N.

Melissa N. is an experienced professional in customer care and marketing, currently serving as Vice President of Customer Care at Ubique Group since January 2022. Prior to this role, Melissa held various leadership positions at Textron Specialized Vehicles, including Director of Customer Service, Director of Customer Experience, and E-commerce Manager from January 2017 to January 2022. Before Textron, Melissa worked at Textron Aviation as Customer Service Product Marketing Manager and Brand and Digital Marketing Manager from April 2014 to December 2016, and at Cessna Aircraft Company as Channel Marketing Manager from June 2013 to April 2014. Earlier in the career, Melissa held positions at Koch Industries, INVISTA, Optima Bus, and Oklahoma State University, focusing on marketing and communications. Melissa earned a Master of Business Administration (MBA) from Oklahoma State University between 2003 and 2005, and a Bachelor's degree in Communication, Journalism, and Related Programs from the same institution from 1999 to 2002.