Ankur Sharma

Senior Manager - Technical Support at Ubiquiti

Ankur Sharma has a strong background in technical support and management roles. Ankur is currently working as a Senior Manager - Technical Support at Ubiquiti Inc., where they focus on manufacturing networking equipment with a focus on IoT integration. Prior to this, Ankur worked at BT as an Operations Manager - Technical Management, where they led a team and focused on continuous improvement and innovation. Ankur also served as a Technical Manager at BT, leading complex solution integration and delivering voice solutions for Fortune 500 companies. Before working at BT, Ankur worked at HCL Technologies as a Senior Technical Specialist, responsible for incident management for complex IoT products. Ankur started their career at Aricent Group as a Network Support Specialist, providing technical support for Cisco LAN solutions.

Ankur Sharma obtained a Bachelor of Technology (BTech) degree in Electronics and Communication Engineering from Motivational Pathway, where they studied from 2006 to 2010. Prior to that, their education history is unclear as no specific start or end years are provided for Somerville School. Additionally, Ankur Sharma has obtained several certifications, including the Cisco Certified Network Associate Routing and Switching (CCNA) certification from Cisco in September 2010 and the Cisco Certified Network Associate Voice (CCNA) certification from Cisco in November 2014. Ankur has also completed various certifications from Microsoft, such as the Microsoft Azure Fundamentals certification in October 2020, the Microsoft Azure Administrator Associate certification in November 2020, and the Microsoft Teams Administrator Associate certification in January 2021. Additionally, Ankur Sharma has obtained certifications in Lean Practitioners from BQF in August 2018 and in wireless networking, agile foundations, cultivating a growth mindset, and effective leadership from LinkedIn in 2021.

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