Eddie Wong is an experienced business professional with a strong background in business development and management within the technology and financial sectors. Currently serving as an Advisor and Head of Business Development at Ubiquity Global Services since January 2016, Eddie has also held key roles such as Managing Partner at eBiquity Ventures and Investor at OneTraction. Previously, Eddie was General Manager APAC at Truevo Payments and held various leadership positions at Ubiquity Software Services, ONPEX, Adyen, Accenture, Air France, and KLM Royal Dutch Airlines. Eddie's academic credentials include a Master's degree in Strategic Management, Economics, and Finance from the University of Canterbury and further executive education from Wharton and the London School of Economics.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.