Ubiquity
Gerald Lopez is a seasoned professional in risk analysis, currently serving as a Risk Analyst at Ubiquity since August 2019. Prior to this role, Gerald worked as a Workflow Specialist at Tata Consultancy Services from April 2013 to July 2019, where responsibilities included validating customer claims, allocating and quality checking team outputs, and generating end-of-day and monthly reports for clients.
This person is not in any offices
Ubiquity
9 followers
Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.