Ubiquity
Jenica Rivera is a QA Engineer at Ubiquity since March 2023, bringing a strong background in quality assurance from previous roles as a Quality Assurance Analyst at VeritasPay Philippines Inc. from October 2021 to March 2023, and as a Jr. Tester at Tech Mahindra from September 2020 to September 2021. Additionally, Jenica gained experience as a Software Quality Assurance Engineer at Isometric Diagonal Scheme, Inc. for a brief period in 2019. Jenica holds a Bachelor’s degree in Computer Engineering from the University of Rizal System - Morong, completed in July 2020.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.