Ubiquity
Krystal Dianne Dolatre has extensive experience in data analytics, workforce management, strategic planning, and customer service. Krystal Dianne has held various roles at companies such as Ubiquity, Motif, Inc, and Sykes, showcasing their expertise in managing operations, analyzing data, and leading strategic initiatives. With a career spanning over a decade, Krystal has proven herself as a versatile and accomplished professional in the field of business analytics.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.