Ubiquity
Mary Joy Banal is a seasoned professional with diverse experience in various roles at Ubiquity, including Website Administrator, Risk Operations Analyst, and Customer Service Representative since April 2022. Prior to this, Mary Joy served as a Back Office Analyst at Ubiquity from October 2021 to January 2022. Earlier in the career, Mary Joy worked as a Project Accountant at Accenture from March 2019 to December 2020, where responsibilities included liaising with Project Managers regarding contract-related inquiries. Additionally, Mary Joy held the position of Card Operations Admin at Asticom Technology Inc from May 2018 to February 2019. Mary Joy holds a Bachelor's degree in BS Entrepreneurship from New Era University, obtained between 2014 and 2018.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.