Ubiquity
Teresita Traya-Onod is a seasoned professional in revenue analytics and workforce planning, currently serving as the Revenue Analytics Manager at Ubiquity since April 2021. Prior to this role, Teresita held positions at SYKES Philippines as a Global Resource Planner, Diversify Offshore Staffing Solutions as a Workforce Analyst, and Ubiquity Global Services as a Scheduling Supervisor. Additional experience includes roles as a Production Control Analyst at Yell Adworks Ltd and a Reports Analyst at Motif, Inc. Teresita Traya-Onod holds a Bachelor of Science degree in Broadcasting, Communication and Media Studies from the Polytechnic University of the Philippines, earned between 2009 and 2014.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.