Chris Marquez is an experienced professional in customer experience and live operations, currently serving as a Customer Experience Manager at Ubisoft since December 2018, where responsibilities include end-to-end delivery of customer journeys through visual mapping. Prior roles include Engagement Manager at KIXEYE, where Chris implemented the 'Newsfeed' feature for VEGA Conflict, and Live Operations Associate/Monetization Manager at GREE International Entertainment, Inc., focusing on monetization strategies and KPI analysis. Additional experience at Kabam involved managing in-game events to enhance monetization and customer satisfaction, with prior roles ranging from Senior Live Operations Associate to Facilities Technician at Lucasfilm, where facility operations for over 1,300 employees were managed. Chris holds a certificate in Computer Hardware from Contra Costa College.
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