James Shuker is the Executive Director at UBS, currently serving as the Head of Supplier Management for Outsourcing. With extensive experience in global IT commercial leadership and vendor management, James has held senior roles at Aon, ABN AMRO Bank, and the Royal Bank of Scotland, overseeing substantial outsourcing contracts and vendor relationships. James earned a Master of Arts in Physics from the University of Oxford and is a qualified ITIL V3 Expert and a "Kaizen" business process improvement leader.
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