Michal Styczen

Michal Styczen is a ServiceNow Product Owner/Architect and IT expert with over 18 years of experience, including more than 8 years in Switzerland. Michal has held various roles, notably as a Major Incident Manager in the banking and outsourcing industries, where they successfully managed incidents and drove process improvements. Presently, they serve as the Service Control Product Owner/Architect at UBS, managing backlog prioritization and collaborating with cross-functional teams to enhance service management processes. Michal holds a Master's Degree in Economics from the University of Economics in Katowice.