Thushara Tom is an experienced Senior System Analyst currently working at UBS since 2025, after holding a similar position at TIAA from 2017 to 2024. With a strong background in the financial and insurance services industry, Thushara has developed expertise in Oracle Database, ServiceNow, and the Software Development Life Cycle (SDLC). Previously, Thushara contributed to The Hartford as a Documentum Consultant/Support from 2006 to 2017, providing Level II support and managing production incidents. Thushara holds a Master’s degree in operations research and computer applications from Mahatma Gandhi University, where they also pursued further education.
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