Katie Swan

Katie Swan is a seasoned Health Services Training and Development Specialist at UCare, specializing in training Utilization Review staff and onboarding new hires. With experience in roles such as Oversight Auditor and Utilization Review Specialist, Katie has developed skills in auditing, creating tools for Care Coordination, and managing substance use disorder authorizations. Prior to UCare, Katie served as a Utilization Review Supervisor at EOSIS, ensuring documentation standards and conducting quality audits. Previous positions also include a Licensed Alcohol Drug Counselor at North Memorial Hospital and an Intake Supervisor at Park Avenue Center, highlighting a strong foundation in clinical assessments and staff training. Katie holds a degree from the University of Wisconsin-Stout and further education from Hazelden Betty Ford Graduate School.