Mike Jones

Mike Jones currently serves as the Sr. Director of HR Service Center, Technology & Analytics at UCLA Health, where responsibilities include providing leadership for employee service center operations and implementing ServiceNow HRSD. Previous experience encompasses a role as Global Director of HR Technology, HR Service Center and Payroll at Harley-Davidson Motor Company, overseeing operational strategies in a manufacturing environment. Additionally, positions at Northrop Grumman Aerospace Systems included Director of Human Resources Business Partner, where advanced analytics were utilized to enhance business intelligence, and multiple leadership roles that established HR and IT service operations. Earlier career achievements at TRW Space Technology highlighted comprehensive HR management for large teams, and a solid educational foundation was obtained with an MBA in Finance and Human Resources, alongside a BA in Psychology from Syracuse University.