Veronica Gnandt

Veronica Gnandt, MBA, is an experienced IT professional currently serving as the Service Desk Manager at the University of Minnesota since April 2023. Prior to this role, Veronica worked as an IT Manager at UCLA from 2012 to the present and held the position of Information Technology Support Supervisor at UC San Diego from 2005 to 2011. Veronica's career began as an IT Support Analyst at Northeast Bank of Brazil, where employment spanned from 2000 to 2005. In terms of education, Veronica holds an MBA in Business Administration, Management and Operations from Ohio University, and has pursued various certifications at UCLA, including Professional Certificate in Human Resources Management and Services, People Management, and Supervision. Additionally, upcoming educational pursuits include a Certificate in Transformational Leadership from the Massachusetts Institute of Technology and a Certificate in Business Process Improvement from the University of Minnesota. Veronica also possesses a Postgraduate Degree in Communication and Media Studies and a Bachelor of Science in Computer Science from Universidade de Fortaleza.