Jyotika Borah

Jyotika Borah is an experienced professional with a strong background in operations and management across various sectors. Currently serving as the Head of Seller Experience at Udaan.com since January 2019, Jyotika previously held significant roles at Swiggy as Head of Catalog, Vendor Management, Partner Support, and Competitive Pricing, and at HashLearn as Head of Operations, focusing on connecting students with tutors. Notably, Jyotika contributed to Flipkart in multiple leadership positions, including Head of Flipkart Advantage, where a pivotal storage and fulfillment program for third-party sellers was launched, as well as roles in Process and Quality, Marketplace, and B2B Operations. Early career experiences include managerial roles at Amazon.com, Tutor Vista, and IBM, showcasing a diverse and robust professional trajectory in operations and quality management.