Paola Cales Torres

Paola Cales Torres is a dedicated pharmacy professional with extensive experience in various roles within the pharmaceutical sector. Currently working as a Pharmacy Technician at Neovance, Paola assists pharmacists in preparing and dispensing specialty medications while ensuring adherence to safety protocols. With a tenure at Walgreens Boots Alliance since February 2017, Paola has held positions including Certified Pharmacy Technician, Pharmacy Operations Manager, and Senior Certified Pharmacy Technician, where responsibilities ranged from processing prescriptions to leading teams and advising patients on medication use. Additionally, Paola serves as a Medication Reconciliation Technician at UF Health, documenting patient medication histories to ensure accuracy. Paola's background also includes supervisory experience at Häagen-Dazs Shops, where operational efficiency and customer satisfaction were prioritized. Currently pursuing a Bachelor's degree in Psychology at Southern New Hampshire University, Paola combines a strong foundation in patient care with academic pursuits in psychology.