Robert Rhan

Robert Rhan has extensive experience in IT management within the healthcare sector, currently serving as the Manager of the ITSM Program & Service Desk at UF Health since December 2005. In this role, Robert leads the IT Service Desk, overseeing a team of over 40 professionals and providing support to more than 40,000 users across multiple campuses. Previous positions at UF Health include Manager of the Technical Support Center and Coordinator of Customer Support Services, focusing on improving service delivery and operational efficiency. Robert also has a background in IT asset management, technical support, and customer service, complementing this expertise with education from St. Petersburg College and Santa Fe College. Prior to UF Health, Robert held customer service roles at Prudential Financial and Atlantic.Net Inc. and completed an internship as a Certified Nursing Assistant.