Debarun Ghosh

Assistant Manager Operations at UFO Moviez India Ltd

Debarun Ghosh has a diverse work experience spanning over several years. Debarun began their professional career at ICICI Prudential Life Insurance Company Limited, where they served as a Retention, Customer Service, and Operations Executive from September 2009 to August 2013. In this role, they focused on retaining existing customers, collecting renewals, and managing the portfolios of high net worth individuals (HNIs) and super HNIs.

Following this, Debarun joined Exide Life Insurance as a Customer Relationship Associate from October 2013 to May 2014. Here, they handled branch operations, resolved customer queries and complaints, and focused on customer retention and service. Debarun also played a key role in obtaining renewals and managing customer relationships.

After their stint at Exide Life Insurance, Debarun joined Heritage Pvt Ltd as a Store Manager from June 2014 to April 2016. In this role, they were responsible for four stores in Minto Park, Kolkata, catering to both B2C and B2B customers. Debarun oversaw store operations, stock maintenance, stock audit, and also maintained regular customer relations.

Debarun's most recent role was with UFO Moviez India Limited, where they served as an Assistant Manager Operations from May 2016 to the present. In this position, they had extensive responsibilities, managing the entire operation of East India (West Bengal, Sikkim, Tripura, and Andaman Nicobar Islands) with over 175 theaters. Debarun was responsible for creating weekly release orders, providing licenses to theaters for over 50 movies each week, and ensuring payment compliance. Additionally, they coordinated with the tech team and central team to address technical issues promptly.

Overall, Debarun Ghosh's work experience showcases their expertise in operations management, customer relations, and team coordination within the insurance and entertainment industry.

Debarun Ghosh completed their Master of Business Administration (MBA) with a focus on Marketing from Sikkim Manipal University in 2012. Prior to that, they attended The ST Xavier's School Malda where they completed their High School education in the field of Commerce in 2002.

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Timeline

  • U

    Assistant Manager Operations

    May, 2016 - present