Cole Johnston is a seasoned executive with extensive experience in the healthcare and technology sectors. Currently serving as Senior Vice President at UnitedHealth Group, Cole leads the transformation of AI strategy, care navigation, and the advocate experience, impacting over 50 million members and managing an extensive annual call volume. Prior roles include Senior Vice President and Head of Design at Amazon, where Cole was instrumental in developing innovative financial automation products and shaping consumer experiences in healthcare. Cole's earlier career included leadership positions at Creative Retail Packaging and Landor, where demonstrated design expertise contributed to successful branding for notable companies such as Procter & Gamble. Cole Johnston holds a BFA in Graphic Design from Miami University and is further enhancing business acumen through education at Harvard Business School Online.
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