Darlene Karlstrom currently serves as an Issue Resolution Survey Business Analyst at UnitedHealth Group since 2019, following a previous role as Senior Plan Advisor. Prior to this, Darlene spent two decades at Nielsen from 1997 to 2017, where impressive positions included Project Initiatives Manager - Vendor Manager, Global External Data Collection Leader, and Manager of Data Collection/Processing. In these roles, Darlene demonstrated expertise in vendor management, client consultation, team recruitment and training across multiple countries, and enhancing service delivery through motivational strategies, all contributing significantly to business growth and client satisfaction.
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