Mary Erickson is a Director of Digital NPS and Insights with extensive experience in consumer insights and market research across various industries. They previously worked at UnitedHealth Group as a Digital NPS Analytics Consultant focused on strategic insights, and earlier held multiple roles at Carter's Inc., where they managed complex projects and executed in-house research that generated significant cost savings. Prior to that, Mary was a Market Research Analyst at The Dominion Group, providing valuable insights for healthcare clients. They began their career as a Marketing Intern at Virtual Radiologic and earned a Bachelor of Science from Southwest Minnesota State University in 2011.
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