Vikram Basotia currently serves as Senior Director of Operations at UnitedHealth Group since March 2023. Prior experience includes managerial roles at Dell BPO, where responsibilities involved managing operations for third-party insurance clients, and Zenta, serving as Assistant Manager of Operations. Vikram Basotia also held various positions at EXL Service and returned to UnitedHealth Group between 2012 and 2015, advancing from Service Delivery Lead to Director of Operations. Educational qualifications include a Postgraduate Diploma in Sales and Marketing from the National Institute of Sales, completed between 1999 and 2000.
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