Hardik Modi serves as the Director of Product Management at ujet.cx since April 2025 and has held the position of Product Management Leader at Cisco since June 2019, where leadership responsibilities include overseeing a team developing advanced experiences for Webex Contact Center. Prior experience includes roles as Global Product Lead for Predictive Routing at Genesys and as a Senior Product Manager at Lattice Engines, with a focus on predictive applications for marketing and sales. Additionally, Hardik has worked as an Analytics Engineering Team Lead and Analytics Engineer at Strata Decision Technology. Educational credentials include courses in Statistics for AI and Product Management from Stanford Continuing Studies.
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