Laura Broadhead

Customer Service Consultant at UJET

Laura Broadhead is a Customer Service Consultant at ujet.cx since September 2024, focusing on simplifying value delivery for customers through technology. Previously, Laura served as an Enterprise Sales Manager at Yellow.ai, the leader in Collaborative AI, from February 2022 to September 2024. Prior roles include Applications Sales Manager at Oracle, where responsibilities included advanced scheduling and productivity optimization for Field Services, and Senior Account Executive at Genesys, emphasizing effective communication solutions. Laura's career also includes experience as a Senior Account Executive at 8x8, Inc., providing cloud-based business solutions. Laura holds a Bachelor of Business Administration in Marketing from the University of North Texas.

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UJET

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UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.