Raul Costa is a seasoned professional in customer experience, specializing in AI-powered cloud contact centers. With 20 years of experience, Raul has held key roles at leading firms, including serving as the Director of Business Operations at UJET, where they are currently spearheading the launch of a new tech hub in Porto. Previously, Raul contributed to major projects in Telecoms, Life Sciences, and Gaming while holding prominent positions at companies such as Mindera, Fuze, and Pitcher AG. They hold a Master’s degree in Electrotechnical Engineering from the Universidade de Trás-os-Montes e Alto Douro and a Postgraduate Degree in Computer Science from the Universidade do Porto.
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