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Christopher Hogan is the Head of VOC & Continuous Improvement at woom. Christopher previously worked as a Manager, Global Buying & Planning at YETI from November 2015 to August 2021. Before that, they were a Project Manager at Team Ca Construction, Inc. from May 2014 to October 2015. Christopher began their career as a Housekeeping Assistant Manager at Four Seasons Hotels and Resorts in September 2010.
Christopher Hogan has a Bachelor of Science in Recreation, Park and Tourism Sciences from Texas A&M University. Christopher also has a certification from Salesforce in Salesforce Certified Administrator (SCA). In addition, they have certifications from LinkedIn in Developing Your Professional Image, Executive Leadership, Writing a Business Case, Public Speaking Foundations, Thought Leadership (2012), Connecting with Executives, Developing Executive Presence, Leading without Formal Authority, Managing Your Manager, and Managing a Customer Contact Center. Finally, they have a certification from the Human Capital Institute (HCI) in Strategic Workforce Planning.
Christopher Hogan reports to April Obersteller, Director, Customer Experience.
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