Omar Farooq

Omar Farooq has extensive experience in customer service, currently serving as a Customer Service Supervisor at DHL Parcel since July 2016, where growth from a temporary position to a key supervisory role has been achieved within five years. Described by colleagues as essential to departmental success, Omar has also been a Client Services Team Leader at UK Mail since August 2012, managing an out-of-hours team and ensuring efficient service for customers and courier drivers. Omar's educational background includes studies at Coventry University. Despite facing potential redundancy in the current department, a perspective of viewing it as an opportunity for growth has been expressed.