Alan Hugill

Alan Hugill has held significant leadership roles in service design and transformation, currently serving as the Head of Future Service Design and Transformation Programme Delivery Lead at UK Shared Business Services Ltd (UKSBS). Previously, Alan held the position of Operations & Contract Manager at the Department for Business, Innovation and Skills, where responsibilities included managing operations and contractual agreements. With a focus on innovative service delivery, Alan has contributed extensively to program management and organizational efficiency.