Alexander Chickowski is a seasoned professional with extensive experience in customer support and product solutions management, currently serving as Manager, Product Solutions Support at UKG since August 2020. With a background that includes roles such as Team Lead-Customer Success and Support Solutions, Alexander has demonstrated exceptional skills in team leadership, cross-department collaboration, and customer issue resolution. Previous experience at Ultimate Software involved advancing through several positions to Account Manager II, where strong relationships and analytical skills contributed to a 97% customer retention rate. Alexander began a career in transportation as a Bus Operator at the University of Georgia Campus Transit, and holds a Bachelor's degree in International Relations and Affairs, with proficiency in French. Additionally, Alexander is a Certified Payroll Professional, combining technical expertise with effective communication strategies to enhance customer experiences.
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