Craig Contos currently serves as the Director of Customer Success at UKG, a position held since January 2025, while also mentoring at the non-profit organization TEACH2GIVE, focused on education empowerment in Kenya. Prior experience includes a role as Solution Delivery Leader at GRIFFIN Global Technologies, LLC, where client partnerships and quality deliverables were prioritized. Previously, at Xplor, significant revenue growth and high customer satisfaction rates were achieved as SVP, Customer Experience & Operations for North America Fitness & Wellbeing. Contos has a strong background in customer success, having held senior positions at UKG, Ultimate Software, and Hewitt Associates. Academic credentials include a Business degree in Finance and Marketing from the University of Florida's Warrington College of Business.
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