Mitch Valcourt

Mitch Valcourt currently serves as an Executive Relationship Manager at UKG, a position held since October 2023, where responsibilities include engaging with customer executives and developing strategies for enhanced customer experiences. Prior to this role, Mitch worked at UKG as a Customer Relationship Consultant from May 2014 to August 2023, managing a significant portfolio of the company’s highest-value accounts. Mitch's earlier experience includes roles at BlackBerry, where leadership as an Operations Manager focused on global technical support teams, and as a Team Leader overseeing day-to-day operations and performance initiatives. Mitch also held managerial positions at Aditya Birla Minacs, directing sales and service operations in the telecommunications sector, as well as training and coaching within customer service environments. Educational background includes attendance at Ecole Secondaire Nepisiguit.