William Charles is a Senior Contract Governance Manager at UL Solutions, where they are responsible for guiding various business units through contract requirements to enhance turnaround times and mitigate risks. Previously, they held several roles at UL, including Contract Governance Manager and Customer Service Group Leader, where they led teams and ensured the effective management of service agreements. William has a Bachelor of Business Administration in Human Resources Management from Roosevelt University and an Associate of Arts from Harper College. Their diverse experience ranges from customer service to project management in various industries.
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