Matthew Rogers

Matthew Rogers has extensive experience in customer service and training, currently serving as a Customer Service Team Lead, Trainer, and Senior Customer Service Representative at Uline since January 2017. Prior to Uline, Matthew worked at Grainger from July 2010 to January 2017, where responsibilities included founding the New Hire Academy for the Waterloo Contact Center, assisting with emergency requests as a Senior Sales and Customer Relations Specialist, and handling standard service inquiries as a Customer Sales and Relations Representative. Matthew holds a Bachelor of History Teaching from the University of Northern Iowa and has an educational background that includes studies at Hawkeye Community College and Waterloo Columbus Catholic.