Jasen S.

Jasen S. possesses extensive experience in management and operations within the customer service and communication sectors. Currently serving as a Partner Management professional at New York Life Insurance Company since December 2018, Jasen also holds the position of Director of Student Communications/Operations at Ultimate Medical Academy, overseeing strategic planning and leadership for over 150 customer service representatives. Prior roles include Senior Manager of Contact Management & Sales at Cross Country Home Services, where Jasen was responsible for telephony-based customer acquisitions and regulatory compliance, and Vendor Manager/Senior Workforce Manager at Office Depot, where responsibilities included program management and vendor relations in Latin America and the Caribbean. Jasen holds a Bachelor's degree in Business Administration and Management from Broward College, as well as additional education in Business Management from Nova Southeastern University.