Paulina Pukal

Paulina Pukal has a diverse work experience spanning multiple industries and roles. Paulina most recently worked at Ultimo, where they held the position of Head of Process Management. Prior to that, they served as the Head of Process Improvement and Business Analysis at the same company. Paulina also has experience as the Manager of International Business Development at Ultimo. Before joining Ultimo, Paulina worked as the International Processes Development Manager at KRUK S.A. Paulina also worked as a Development Manager at KRUK Česká a Slovenská Republika s.r.o. Additionally, they have experience as the Manager of Contact Center Team and Contact Center Specialist at KRUK S.A. Paulina has also worked as a Coach at Centrum Jezykowe IDEA and in manufacturing operations at Dell. Paulina began their career as a Customer Care Specialist at Dunnes Stores.

Paulina Pukal has a diverse education history. Paulina pursued postgraduate studies at Poznan University of Economics And Business, focusing on debt collection and insurance. Additionally, they obtained a Magister (Mgr) degree in Business Management from Wrocławska Akademia Biznesu w Naukach Stosowanych.

In addition to their formal education, Paulina has also obtained several certifications. Paulina is a Six Sigma Black Belt from Lean Six Sigma Academy Poland, achieving this certification in April 2022. Paulina obtained an AgilePM® Foundation certification from APMG International in May 2021. Paulina also holds a Green Belt Certification (GB) Lean Practitioner from Lean Enterprise Institute Poland, which they acquired in January 2021. Paulina obtained a Lean Green Belt certification from Leanpassion in 2019. Furthermore, Paulina is an Internal Auditor of the Quality Management System, certified by Malone Group in November 2016. Lastly, they hold a PRINCE2® Foundation Certificate in Project Management from PEOPLECERT, which they obtained in November 2015.