Serena Canada started their work experience in 2017 as a Sr. Helpdesk Technician at General Dynamics Information Technology. Serena worked in this role from May 2017 to June 2018. Serena then transitioned to the role of Network Compliance Specialist at the same company from June 2018 to December 2019. Serena later joined Ultra Clean Technology as a Sr. Information Technology Support in December 2019 and is currently in this role.
Serena Canada attended Western Governors University from 2019 to 2023, where they pursued a degree in Information Assurance & Cyber Security. During their time at the university, they obtained additional certifications, including the ITIL Foundation Level from PeopleCert in April 2022 and the Security + CE from CompTIA, although the specific month and year of obtaining the latter certification are unavailable.
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