Margarita Trofimova

Margarita Trofimova has extensive experience in customer service, training, and community management, currently serving as Learning and Development Manager at Ultramed since November 2021, where previous roles included Training and Support Manager and Support and Community Manager. Prior to this, Margarita worked at Dropless as Customer Service Manager and briefly held the position of Community Manager at Socialbear. Margarita's background also includes significant tenure at Booking.com from May 2017 to November 2020, where roles included Customer Service Trainer and Customer Service Specialist, as well as three years at Quintessentially as Luxury Lifestyle Manager from May 2014 to April 2017.