Jessica Freitas

Jessica Freitas is a skilled professional in project and process analysis, currently serving as a Pleno Analyst at Ultra since April 2025. Previously, at Alert Brasil from February 2021 to February 2025, Jessica held roles including Product and Project Specialist, focusing on continuous improvement in client journeys through technological innovations, and Senior Product Analyst, where responsibilities included refining solution scopes and monitoring performance indicators. Jessica began the career as a Junior Project Analyst, managing project lifecycles and utilizing tools such as Trello and Jira for documentation and tracking. Earlier experience includes an administrative role at Valeo in 2015.