Joanne Dougall

JoAnne Dougall is a seasoned professional with extensive experience in customer service and project management. Currently, JoAnne serves as the Field Service Manager at Umano Medical since July 2025. Prior to this role, JoAnne was the Director of Customer Service & Projects at MONTEL from April 2012 to 2025, where responsibilities included overseeing customer service initiatives and project coordination. JoAnne's background also includes owning Mot de Passe, a translation services company, from 1999 to 2015. Earlier in her career, JoAnne held positions as Project Manager and Customer Service Representative at Rousseau Metal from January 2000 to June 2009.