As an independent not-for-profit cooperative financial institution, UMassFive College Federal Credit Union is owned by and operated exclusively for the benefit of our members. Our members include employees, students, and family members of the University of Massachusetts and the Five College systems. We also serve several smaller local educational and service organizations.

Banking

Credit

Non Profit

UMassFive College Federal Credit Union

UMassFive College Federal Credit Union's headquarters in Hadley, MA, United States

Richard Kump

Alicia M.

Lauren E. Duffy

Jeffrey Simpson

Kristina Hamel

Gina Maroni

Melvin Olivo

Craig Boivin Mba, Cucme

The Finance and Lending team at UMassFive College Federal Credit Union is responsible for overseeing commercial and consumer lending operations, managing loan portfolios, underwriting loan applications, and ensuring smooth loan servicing processes. This team works collaboratively to provide tailored financial solutions, analyze financial data, and support members through debt management and loan servicing.

Finance and Lending

The Leadership Team at UMassFive College Federal Credit Union is responsible for setting the strategic direction and overseeing the overall management of the credit union. This includes guiding marketing initiatives, managing commercial lending operations, steering human resources, and ensuring financial stability and regulatory compliance, all with the aim of maximizing member benefits and supporting the educational and local communities the institution serves.

Leadership Team

The Customer Service and Account Management team at UMassFive College Federal Credit Union is responsible for assisting members with their financial needs, managing account services, and ensuring an optimal banking experience. This team handles inquiries, provides support through Interactive Teller Machines (ITMs), and oversees the efficient operation of branch services.

Customer Service and Account Management

The Marketing Team at UMassFive College Federal Credit Union develops and executes comprehensive marketing strategies to attract and retain members, focusing on digital marketing, brand management, and creative design. They utilize various channels to promote the credit union’s financial products and services, emphasizing the unique benefits and community-oriented nature of the institution.

UMassFive College Federal Credit Union

Org chart

Teams

Finance and Lending

Leadership Team

Customer Service and Account Management

Marketing Team

Offices

UMassFive College Federal Credit Union

Org chart

Teams

Finance and Lending

Leadership Team

Customer Service and Account Management

Marketing Team

Offices

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