Laetitia Harper

Vice President - Client Services Manager at UMB Financial Corporation

Laetitia (Tish) Harper has extensive work experience in the banking and financial services industry. Laetitia (Tish) currently holds the position of Vice President - Client Services Manager at UMB Bank, where they are responsible for managing client services. Prior to this, Laetitia worked at Seeking New Opportunities as a Targeting Global Relationship Manager and Vice President, where they focused on financial services. Laetitia (Tish) also has a strong background at State Street, where they held multiple roles, including Vice President Fund Administration Treasury Services, Assistant Vice President Operations, and Portfolio Administrator. In these roles, they demonstrated skills in client relationship management, project management, team development, and trade settlement. Laetitia has a track record of building and maintaining long-term relationships with clients and delivering results through strong governance and attention to service quality.

Laetitia (Tish) Harper holds a Master's degree in Counseling Psychology from Avila University, which they obtained from 2006 to 2010. Laetitia (Tish) also completed a Bachelor of Science (B.S.) in Industrial and Organizational Psychology at Avila University from 2004 to 2006. Additionally, they have obtained several certifications in various areas, including change management, emotional intelligence, accountability as a leader, building credibility as a leader, performance management, and high-performance habits from LinkedIn in 2022.

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Timeline

  • Vice President - Client Services Manager

    March, 2022 - present