Karen Arantes

Karen Arantes is a Sales Coordinator at Umbra since January 2023, where responsibilities include managing LATAM key accounts, project management for custom products and private labels, oversight of order processes using SAP and Jira, and communication with shipping processes from China to LATAM. Prior to this role, Karen worked at Atento as a Bilingual Sales Analyst from November 2020 to January 2023, focusing on digital marketing assistance, KPI analysis, campaign optimization, and strategy development. Earlier experience includes customer service roles at Papelaria Universitaria and Kpop Chicken Restaurante & Bar, where administrative tasks, sales support, and customer engagement were key responsibilities. Karen is currently pursuing a Bachelor's degree in Information Systems at Universidade São Judas Tadeu, expected to graduate in February 2026.