Ana Carolina Siqueira

Ana Carolina Siqueira is a dedicated professional with experience in customer relationship management and communication planning. Currently serving as a Junior CRM Analyst at Ume since November 2021, Ana Carolina is responsible for creating campaign calendars and executing communication workflows. Previous roles include a Junior CRM Analyst and Customer Service Analyst in the financial services sector, where responsibilities included onboarding new employees, managing customer service processes, and generating reports on cancelled contracts. Ana Carolina also held positions in customer service at MRV and as a coordination assistant and English teacher at Number One, showcasing a diverse skill set in education and administration. Ana Carolina holds a Bachelor of Business Administration from Faculdade de Sabará and a Técnico degree from the Instituto Federal de Educação.