Pamela Rollins Miller

Pamela Rollins Miller currently serves as the Senior Director of the Service Center at the University of Maryland Global Campus, a position held since August 2025, where leadership of customer support operations is a key responsibility. Prior to this role, Pamela was Senior Director of the Service Center at AccelerEd from July 2019 to September 2025, with a focus on aligning support services with business strategies. Miller's extensive experience includes directorships at the University of Maryland University College, where strategic management of IT service operations was emphasized, and a long tenure at ExxonMobil, where various leadership roles encompassed IT infrastructure supervision and enterprise application management. Miller holds a Bachelor of Science in Systems Engineering from the University of Virginia School of Engineering, earned between 1986 and 1991.