Sandra Ferrell is an experienced Operations and Infrastructure Manager at the University of Michigan - Ann Arbor, with a tenure beginning in February 2019. Prior to this role, Sandra served as a Computer Operations Supervisor and Helpdesk Manager in various capacities within the University of Michigan from April 2012 and during a long-term position in the Residence Halls Computing Program from August 1989 to April 2012. Sandra's expertise includes recruiting and managing student staff, evaluating performance, consulting on technical issues, and overseeing multiple projects such as printer centralization and software upgrades. Sandra holds a Master’s degree in Technology Management and a Bachelor’s degree in Computer Science/Graphic Technology from Eastern Michigan University.
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