Hana Eid possesses a solid background in customer service and telemarketing, with experience spanning from October 2002 to January 2022. Initially, Hana worked as a Telemarketing Specialist at Zain Jordan, followed by several roles at Umniah, including Call Center Representative, Senior Quality Assurance Officer, and Distribution and Call Center Business Support Team Leader. Additionally, Hana held leadership positions such as Outbound Operations Team Leader and Retail Training and Quality Assurance Senior Officer. Hana holds a Bachelor of Business Administration degree from University, earned between 1998 and 2002.
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